Tanuki Cloud questions & answers
Answers about domains, VPS, Backend Proxy, payments, and Tanuki Cloud support.
How fast is a server delivered?
Usually within two minutes of the payment being credited. Access details appear in your dashboard automatically.
Which payment methods do you accept?
The balance is topped up with crypto: USDT on TRC20 and BEP20, plus ETH, BNB and TRX. Funds are credited without manual review.
Can I reinstall the operating system?
Yes, reinstallation is available from the dashboard at any time. The image list covers current releases of popular distributions.
How do I reach support?
Email [email protected], the support section in your dashboard, or our Telegram bot. Abuse reports go to [email protected].
How do I register a domain?
Open Search, enter a name, add available TLDs to the cart, and checkout from your balance. DNS and Cloudflare are managed in the dashboard.
What is Backend Proxy?
A dedicated edge server accepts visitor HTTP/HTTPS and forwards traffic to your VPS. The backend IP is not exposed in public DNS.
Do you offer abuse-proof domains?
Yes — a separate catalog with TLDs selected for higher complaint tolerance. See the Abuse-proof page for zones and terms.
Is there a reseller API?
Yes — REST API for domains, VPS, and add-ons. API keys are issued after deposit and approval; docs are linked in the developer section.